I ordered an SSL or static IP and now my site is down.

When you order a SSL we assign a static IP to your account. A static IP is required for securing the traffic between your website visitors and your website. The SSL encrypts the session between the visitor and your site. When we assign a static IP, the new information about where the site is located has to propagate across the internet, this will usually take about four hours.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I create a redirect for my site?

The redirect option is available in your control panel. Please login into your control pane and...

Do I use localhost or remotemysqlhost for my mysql connection ?

You can view whether your account is using localhost or remotemysql host in your cPanel...

Is PHP compiled with 'enable-calendar'?

Web Calendar is available to install under 'Other Services' in the 'Fantastico or Softaculous'...

How do I activate SSL in osCommerce?

In order to configure osCommerce to work with SSL please open the file...

HTTP Error 500 - Internal server error

If you installed a new script and are getting the 500 error trying to load the page please see...