With thoughtmedia.com you can cancel your account at ANYTIME.
The easiest way to do this is to email us at billing@thoughtmedia.com for further information and instructions. Otherwise you may Login to your account anytime, and click your Products/Services > Select Your Service > and in the left hand panel click "Request Cancellation".
Please let us know if you have experienced any specific problems with our service and we may be able to solve the issue and save you the hassle of cancelling your hosting account. We pride ourselves on customer service!
*Please note, if you are subscribed via PayPal, you will need to login to your account there and cancel the subscription.